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Ultimate Game Music Collection Support
Purchasing from the Unreal Marketplace
Please Note: The latest update to the Ultimate Collection on the Unreal Marketplace contains duplicate folders, containing old content. All of the content is still included. A fix is in progress to resolve the issue. More information…
Purchasing from the Unity Asset Store
The Ultimate Game Music Collection at 3GB is a large package and as a result a very small number of users have experienced issues downloading and importing the package. If you experience an issue downloading or importing the pack, please see the advice below for a possible solution, alternatively you can contact me at email@example.com or send me a message.
Please be aware that this is not a technical fault with the asset or its contents, it is only to do with the large size of the package. Unity staff have advised that, although very rare, other large packages have experienced similar issues simply because of their size.
IMPORTANT: I don’t represent Unity, so I can’t guarantee advice that relates specifically to Unity software or their technologies. I will always help however I can so if you’re having any difficulties downloading or importing one of my products then please contact me. For official support for the Unity Editor or the Unity Asset store, please contact Unity directly. For any other enquiries or support relating to the contents of the package please contact me directly or alternatively, if you’re having an issue with one of my products and are unsure who best to contact, contact me and if I can’t help personally, with your permission, I will raise a support ticket with Unity on your behalf.
If you have an issue downloading the package, Unity have previously advised that users ensure that they have sufficient disk space, more than is required for the pack, and a stable internet connection. If the download is getting stuck you may wish to try logging out of your account and closing Unity before retrying the download.
Contact Me for Support
Official Support from Unity
If You’re Still Experiencing an Issue
Please Contact Me and I’ll help in some other way. In the week, during working hours (I’m in the UK) you can usually expect a reply within the hour, otherwise I’ll try to answer all emails within one working day.
Product Use & Licensing
Frequently Asked Questions
“What can I do with this music?”
Generally speaking, you can use the music in games, videos, films, trailers and other media. So long as the music is used ‘in sync’ with visual images, e.g. the background music for a game.
The precise terms of your licence depend on the vendor you purchased the package from, which you can check using the following links:
“What can’t I do, are there any restrictions?”
You cannot redistribute or resell the music itself, either for profit or for free, in any form. Examples of this include selling the music in other music packs, giving or sub-licensing the music to other people to use in their games or selling the music as an accompanying soundtrack (see soundtracks). You also can’t submit the music to Content ID services, royalty collection services or any activity that can only be performed by the copyright holder.
If you’re unsure about what your licence permits you to do with the music, please contact me and I’ll be happy to answer any questions you may have.
“I’ve used this music in my game, can I also sell the music as my game’s soundtrack, or give it away as a crowdfunding reward?”
With permission, it is possible to include the music in a soundtrack product, such as an OST or a Crowdfunding reward, however this is not automatically included in the licence you’ve purchased. Your licence allows you to use the music in a game, but not sell or give away the audio files separately which is what this would be.
If you would like to include any of my licensed music in a separate soundtrack product, please contact me with details of the project and intended use.
“Will I get Content ID warnings on YouTube if I use this music? What about gameplay videos or Let’s Plays?”
No, you won’t.
None of my music has been, or will be, entered into the Youtube Content ID system, or any other royalty collection service. Such services are usually unsuitable for stock music, particularly in games where public performance is unlikely, so you should never get any warnings. In the highly unlikely event that you experience an issue please let me know about it
“Will you edit a track for me?”
I can make minor changes to most of my tracks, so long as I still have the original project files. Please contact me if you need a track changed.